Sky betting's Privacy Policy

1Introduction

Sky betting is a trusted online betting platform in Bangladesh. We believe personal privacy is a fundamental right for every user. By opening an account or using our services, you agree to this privacy policy.

This privacy policy explains clearly — what data sky betting collects, how it is collected, what it is used for, and how secure your data is. Please read this policy carefully before using any sky betting service.

This policy applies to the sky betting website, mobile app, and all sky betting digital services. If you have any questions, you can contact the sky betting support team.

2Information We Collect

Sky betting collects information from you at various stages. This data is collected to provide you with the best possible service and to ensure the security of the platform.

Information collected at registration:

• Full Name and Date of Birth
• Mobile Number (for mobile banking verification)
• Password (stored in encrypted form)
• Preferred Language & Region

Information collected during identity verification:

• Copy of National ID or Passport
• Selfie or Photo ID (if required)
• Proof of Address (where required)

Automatically collected information:

• IP Address & Device Information
• Browser Type & Operating System
• Login time and session data on sky betting
• Log of pages visited and time spent on each
• Information Collected via Cookies and Tracking Technologies

Transaction Information:

• Deposit & Withdrawal History
• Mobile Banking Number (bKash, Nagad, Rocket)
• Bet Amount & Outcome History

3Use of Data

Sky betting uses your data only for specific, legitimate purposes. It is never used for unnecessary or unauthorised reasons.

Sky betting uses your data to improve the platform, develop new features, and personalise your experience. Your identity is never revealed to third parties through this process.

4Data Sharing & Disclosure

Sky betting does not sell your personal data to third parties. However, limited information may be shared in certain circumstances:

• Payment Processor: Necessary information is shared with mobile banking service providers to process deposits and withdrawals.
• Legal Obligation: Data may be disclosed in response to a valid request from a court or government authority.
• Fraud Prevention: Limited data may be shared with security partners to identify suspicious activity.
• Technology Service Providers: Limited, encrypted data is shared with trusted technology partners who help operate the sky betting platform.

5Cookie Policy

Sky betting uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

• Essential Cookies: These cookies are essential for maintaining login sessions and security on sky betting.
• Functional Cookies: Helps remember your language preference, login status, and personalised settings.
• Analytics Cookies: Used to analyse which features on sky betting are used most.
• Marketing Cookies: Used to show you relevant offers based on your preferences.

You can manage cookies at any time through your browser settings. However, disabling certain cookies may affect how some sky betting features function.

6Data Protection Measures

Sky betting protects your data using industry-standard technology and processes. Our security is built across multiple layers:

• All data transfers are secured via SSL/TLS encryption.
• Passwords are encrypted and stored using bcrypt hashing technology.
• Suspicious login attempts are automatically detected and blocked.
• Regular security audits are conducted on sky betting's servers.
• Staff access to data is restricted to the minimum necessary.
• Data backups are performed regularly and stored in a separate secure location.

7Your Data Rights

As a sky betting user, you have several important rights over your own data:

• Right to Know: You can request to know what information sky betting holds about you.
• Right to Rectification: You can request a correction if any of your data is inaccurate.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data.
• Right to Restrict Processing: You can request that the use of your data be restricted.
• Right to Portability: You can request a copy of your data in a structured format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise these rights, contact the sky betting support team. sky betting will process your request as promptly as possible.

8Data Retention Period

Sky betting does not retain data beyond what is necessary. How long data is kept depends on its type and purpose:

• Data for active accounts is retained for as long as the account remains open.
• Transaction data is retained for a minimum of 5 years after account closure for legal and regulatory reasons.
• Identity verification documents are retained for up to 3 years after account closure.
• Following withdrawal of marketing consent, related data is deleted within 30 days.

9Protection of Underage Users

Sky betting strictly does not serve anyone under the age of 18. sky betting does not knowingly collect or store data from minors.

• Age is verified at the time of registration.
• If there is any doubt, proof of National ID or date of birth may be requested.
• If an underage user's account is identified, it is immediately closed and all associated data is deleted.

If a parent or guardian believes their child is using sky betting, please notify the sky betting support team immediately.

10Privacy Policy Changes

Sky betting may update this privacy policy when necessary. For any significant changes, sky betting will notify users via their registered mobile number or through the platform.

Continued use of sky betting after an updated policy has been published will be considered acceptance of the new policy. Always check the "Last Updated" date at the top of the page.

11Frequently Asked Questions (FAQ)